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7 Cheviot Road, West Norwood
London SE27 0LF
[email protected]
Call: 020 7993 8116

Adult First Treatment Letter

Thank you for booking in. On the first visit I will take a detailed case history including a full medical history. Then I will usually want to make a full examination of the region where the pain is. This may involve undressing to your underwear for examination but you are welcome to wear comfortable stretchy clothing such as a vest, T shirt or shorts. Please bring a friend or relative with you into the treatment room if it makes you feel more comfortable, and note that the case history taking and examination will take up a fair amount of time on the first visit.

Please bring with you a note of any medications (or the medications themselves) either prescribed or over the counter including any homoeopathic or herbal remedies you are using. Xray and scan results can also be helpful. It will aid in assessing your condition and in reaching a correct diagnosis.

I favour cranial osteopathy as my main treatment modality. This (slightly misnamed) family of techniques addresses tissue strain in the whole body (not just the head) through calming the nervous system and helping the body resolve patterns of strain in all levels of tissue from bone, muscle and fascia and including the nervous and cardiovascular system. Osteopathy emphasises the importance of good blood flow and treats the body as a single unit of function. So I will consider your whole body as well as the problem area.

At the end of the first consultation an explanation of the diagnosis and proposed treatment will be given to you. Please do not hesitate to ask any questions about anything that you do not understand about the proposed treatment. Please also note that occasionally it is appropriate for me to refer you on for further investigation or treatment, either elsewhere or alongside osteopathy. I will talk with you about this if this seems necessary and involve you in this decision.

The current fees are £70 per visit and all adult appointments are an hour long. However, please note that these appointment lengths may vary a little according to your needs on a given day. I aim to achieve the maximum benefit for your condition during each treatment session and the fee reflects my experience and decision on each occasion.

If you are insured you are expected to settle the bill for each visit yourself (unless otherwise agreed) and you will be emailed a receipt so that you can reclaim the fee from your insurance company. Payment can be by cheque, cash or credit/debit card. Bupa members must supply a claim and policy number. Some insurers request a GP referral in the first instance.

If for any reason you decide not to take up this appointment, please call 020 7993 8116 as soon as possible to cancel as we can then give it to another patient. If you cancel with less than 24 hours’ notice, then the clinic’s policy is to charge the full fee for the appointment.

I look forward to meeting you soon

Yours sincerely

Julia Finlay M.Sc B.Ost
Registered Osteopath

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